At M&J PetCare, we are committed to protecting the privacy and personal data of our clients and their pets. This Privacy Policy explains how we collect, use, and protect your information when you use our grooming services.

We may collect the following personal information:

•  Client's full name
• Phone number and email address
• Physical address
• Information about your pet(s): name, breed, age, relevant medical history, behavior

• Service details requested (type of grooming, date, time, frequency)

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We use your information to:

•  Schedule and manage grooming appointments
• Contact you for confirmations, reminders, or appointment changes
• Customize services for your pet
• Process payments and issue receipts

•  Send promotions or news related to our services (only if authorized by you)

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We do not share your personal information with third parties, except:

•  When required to comply with legal obligations
• With service providers (such as booking or payment platforms) who meet privacy standards

• In case of veterinary emergencies, we may share relevant information with authorized clinics or veterinarians

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We take reasonable measures to protect your personal information through:

•  Secure storage (digital or physical)
• Restricted access to authorized personnel

• Password protection on databases

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You have the right to:

•  Access your personal information
• Request corrections

•  Request deletion of your data (unless required by law to retain it)

  You can exercise these rights by contacting us at mypetcare.bay@gmail.com.

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We reserve the right to update this policy at any time. Changes will be communicated through our website or directly via email if necessary.

By using our services, you accept this Privacy Policy and the handling of your data in accordance with the terms described.