At M&J PetCare, we are committed to protecting the privacy and personal data of our clients and their pets. This Privacy Policy explains how we collect, use, and protect your information when you use our grooming services.

We may collect the following personal information:
- Client's full name
- Phone number and email address
- Physical address
- Information about your pet(s): name, breed, age, relevant medical history, behavior
- Service details requested (type of grooming, date, time, frequency)

We use your information to:
- Schedule and manage grooming appointments
- Contact you for confirmations, reminders, or appointment changes
- Customize services for your pet
- Process payments and issue receipts
- Send promotions or news related to our services (only if authorized by you)

By providing your mobile phone number, you expressly consent to receive text messages from M&J PetCare for purposes related to the delivery of our services, including but not limited to: appointment confirmations and reminders, service updates, operational notifications, and, in certain cases, promotional information.

You acknowledge and agree that:
You may withdraw your consent and opt out of receiving text messages at any time by replying “STOP” to any message received, or by contacting M&J PetCare directly.
Standard messaging and data rates may apply in accordance with your mobile carrier’s terms and conditions. 

M&J PetCare will not share, sell, or transfer your phone number to third parties for commercial or marketing purposes without your prior written consent.
The use of this communication channel will be strictly limited to the purposes described herein and in full compliance with applicable privacy and telecommunications laws and regulations.

We do not share your personal information with third parties, except:
- When required to comply with legal obligations
- With service providers (such as booking or payment platforms) who meet privacy standards
- In case of veterinary emergencies, we may share relevant information with authorized clinics or
veterinarians

We take reasonable measures to protect your personal information through:
- Secure storage (digital or physical)
- Restricted access to authorized personnel
- Password protection on databases

You have the right to:
- Access your personal information
- Request corrections
- Request deletion of your data (unless required by law to retain it)
You can exercise these rights by contacting us at mypetcare.bay@gmail.com.

We reserve the right to update this policy at any time. Changes will be communicated through our website or directly via email if necessary.

By using our services, you accept this Privacy Policy and the handling of your data in accordance
with the terms described.